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Knowledge Base

Managing your account

Managing your account

Everything you need to know about how to manage your Luna Playground account, including managing your team, adding users and security.

Security and Privacy

How long after I stop all subscriptions will my data be permanently removed by Luna?

How do I recover my account if I've forgotten my password?

How do I disable my company account?

How do I disable my own account?

Will I be able to recover my account once I delete it?

Why is my Playground Account disabled?

What information does Luna collect about my company and it's users?

How do I update my password?

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Signing Up

How do I sign up for a Luna Playground account?

I'm a freelancer and don't have my own organisation — what name should I use to register?

Why have I not received my confirmation email?

Account Settings

How do I change my account details?

What roles can I assign my teammates in Luna Playground?